Contact details
End Design Limited
Unit 37 Bookham Industrial Park
Church Road
Bookham
Surrey
KT23 3EU
Telephone: 01372 458080
Fax: 01372 450592
email: info@ed2.net
abuse: abuse@ed2.net
Office hours are between 9.00 am until 6.00 pm Monday to Friday. If you need to contact us outside office hours, please allow extra time for your call to be answered as it will eventually divert to a staff mobile, alternatively email host-support@ed2.net.
Emails during office hours are normally responded to immediately (within ten munites). At busy times you should not expect to wait more than four hours for a response.
Complaints. You should expect an exceptional and personal service however there may be an occasion when you believe things could have been done better. If that is the case please let us know either by telephone or email and we will do our best to make sure it does not happen again.
If you are not satisfied with the way your complaint is dealt with then ask for the Managing Director. If he is unable to take your call for any reason he will call you back within twenty four hours if he is in the UK or email / telephone within 48 hours if he is abroad.
